Do I need a doctors referral?

A referral is not required to see a podiatrist for general appointments. Although, some treatments are covered by the Medicare Enhanced Primary Care (EPC) program in which case you will need a referral. This can be arranged via your GP, who will determined if you are eligible.

Additionally, we also treat those whose treatment is covered by the Department of Veterans’ Affairs (DVA).

Do you have a cancellation policy?

Yes, if you need to cancel your appointment 24 hours notice is required. Please contact us directly to cancel or reschedule your appointment. If notice of cancellation or rescheduling is not received prior to this notice period a cancellation fee of 50% of the consultation fee will be charged to you. We understand that sometimes things happen, in which case we may waive the cancellation fee.

Can I use private health insurance to cover the cost of the appointment?

Patients with private health insurance can claim a rebate, if podiatry is covered by the insurer. Be sure to bring your private health fund card to your appointment to claim your rebate.

Rebates will vary per individuals health fund/level of cover. It is best to contact your health insurance company direct.

What payment methods will be available at the clinic & when is payment required?

Payment for the consult/appointment will be made at the conclusion of the appointment. EFTPOS and cash payments are accepted. For those with a private health insurance card (with podiatry cover) benefits can be claimed through the HICAPS facility.

Have further questions, please email us via mtpiperpodiatry@outlook.com